For ages 21 and above

Responsible Gambling —
Stay safe, stay within your limits

bhai88 believes that betting should be a source of enjoyment — never a source of stress. On this page we explain how you can play while keeping yourself safe, and where to get help if you need it.

For registered users SSL secured 24/7 support

Play responsibly, enjoy within your limits

21+

Age verification is our first responsibility

To create an account at bhai88 and participate in any form of betting or casino activity, you must be at least 21 years old. Protecting minors from gambling is our ethical duty. Age verification is mandatory at registration, and we may request ID or other documents if there is any doubt.

What responsible gambling means

Betting is a form of entertainment — it should not be seen as a source of income. At bhai88, we want every player to pay attention to their budget, time, and mental state while playing. Responsible gambling means setting your own limits, not chasing losses, and not letting gambling become a source of stress.

Reading our Terms and Conditions will make clear that bhai88 provides entertainment only — it is not part of any financial plan. The outcome of every bet is completely random, and previous results have no effect on future play. Keep this in mind when you play.

Ask yourself a few questions before playing: What is my budget for today's session? Can I stay calm if I lose? Is gambling causing any harm to my family or work? If the answers concern you, taking a break is the right decision.

For any questions, you can find answers to common responsible gambling questions in our FAQ section. You can also speak directly with the support team at any time via 24/7 live chat.

Self-restriction tools

bhai88 helps you stay in control of your gambling. Use the tools below to set your own limits.

Deposit Limit

Set a limit on your daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately, and increasing it requires a 7-day waiting period.

Session Time Limit

Decide in advance how long you will play each day. When the set time is reached, the system will automatically alert you and end the session.

Loss Limit

Once you lose a set amount, the account will automatically stop accepting bets. This limit is designed to protect you from significant losses.

Take a Break (Cooling-off)

Temporarily close your account for 1 to 30 days. During this time no betting or deposits are allowed, but your balance will remain secure.

Self-exclusion

Apply for a long-term self-exclusion from 3 months to 5 years. During this period the account will be completely inactive and cannot be reactivated before the period ends.

Contact the support team

To set any limit or apply for self-exclusion, contact the support team via 24/7 live chat or email. Support is available in both Bengali and English.

Warning signs of problem gambling

If you notice the signs below, take them seriously. Do not ignore them — seek help promptly.

Chasing losses

The tendency to place more bets to recover losses is the first sign of problem gambling.

Hiding from family

Keeping your gambling secret from family or close ones is an important warning sign.

Spending essential money

Spending money meant for food, rent, or daily needs on betting is a sign of a serious problem.

Unable to take a break

Wanting to stop but being unable to, or feeling restless during breaks — this is a sign of lost control.

Impact on work and studies

Losing focus at work or in studies because of betting is an important warning sign.

Debt and financial pressure

Borrowing money for betting or accumulating debt — in such a situation, immediate help is needed.

Where to get help

Acknowledging a problem and asking for help takes courage. You can seek support from the resources below.

bhai88 support team

Our 24/7 live chat service is active in Bengali and English. Get immediate help on any question about setting limits, taking a break, or self-exclusion. You can also contact us by email — the same team will respond.

Family and trusted friends

Talk to the people close to you. Family and friends are often the first to notice a problem. Facing it with their support is much easier, and it can speed up recovery.

Professional counselling

Mental health specialists and addiction counsellors can provide dedicated help for gambling problems. Reach out to a hospital or mental health centre — this is a sign of awareness, not weakness.

bhai88's commitment

bhai88 is committed to creating a safe and responsible gambling environment. On our About Us page we have shared details about our values and goals. Here is what we do for responsible gambling:

  • Every user's age is verified at registration; those under 21 cannot create an account.
  • If suspicious activity is detected, the relevant account is temporarily suspended for review.
  • Players are provided with tools to set their own deposit, session, and loss limits.
  • Once a self-exclusion request is made, the account is deactivated immediately.
  • The support team is active in Bengali 24/7 so that help is available at any time.
  • Users' financial information and personal data are kept secure using SSL technology.
  • Minors are never targeted in any advertising or promotional activity.

Under our Privacy Policy, your personal information is always kept secure and is never shared with third parties without your permission.

Questions about responsible gambling

Contact bhai88's 24/7 live chat or email the support team and request a self-exclusion. The support team will help you set your preferred duration (3 months to 5 years) and the account will be deactivated immediately. The account cannot be reactivated before the period ends.

Yes, reducing or setting a new deposit limit takes effect immediately. However, increasing a limit has a 7-day waiting period — this is to protect against impulsive decisions. Contact live chat for help setting a limit.

Start by talking to them directly and with empathy — express concern rather than accusations. Offer to take them to a professional counsellor or mental health centre. You can also contact bhai88's support team — they can provide guidance to family members as well.

Your account balance remains fully secure during the cooling-off period. No betting or deposits are allowed, but you can still withdraw your existing balance. Normal activity can resume once the period ends.

Watch for these signs: chasing losses by placing more bets to recover; hiding your gambling from family; being unable to stop gambling; spending money needed for essential expenses on betting; losing focus at work or in studies. If you notice these signs, seek help promptly.

No. The minimum age to participate in any form of betting or casino activity at bhai88 is 21. Anyone below this age cannot create an account. National ID or other documents may be requested if age is in doubt. Protecting minors from gambling is our strict policy.