bhai88 Terms and Conditions
Please read the following terms in full before creating an account or using any service on this platform. By starting to use the service, you are considered to have accepted these terms.
These Terms and Conditions ("Terms") govern the use of the bhai88 platform and all its services. As a user, you confirm that you have read, understood, and agreed to be fully bound by these terms. If you disagree with any part, please refrain from using the service.
Definitions and Interpretations
Certain words and phrases used in these Terms have specific meanings, which are explained below:
- "Platform" means the bhai88 website, mobile application, and all related digital services.
- "User" or "Member" means any person who has registered on the platform or is using the services.
- "Account" means the personal profile created for each user, through which the platform's services can be accessed.
- "Services" means online betting, casino games, slots, live casino, and all other entertainment offerings by bhai88.
- "Bonus" means promotional offers, welcome bonuses, cashback, or any other financial incentive.
Membership Eligibility
To create an account on bhai88, each user must meet the following conditions:
- The user must be at least 21 years of age. Accounts belonging to underage users will be closed immediately and deposited funds will not be refunded.
- Each individual may create only one account. If multiple accounts are found under the same person's name, all of them will be closed.
- All information provided at the time of registration must be true, accurate, and up to date. If false information is provided, the right to close the account is reserved.
- The user must confirm that participating in online gaming and betting activities is personally lawful from their location.
Account and Security
The responsibility for the security of each account lies with the respective user. The following must be strictly followed:
3.1 Protection of Login Information
The user's username and password are entirely personal. This information must not be shared with any third party. If unauthorised access is suspected, contact the support team immediately.
3.2 Account Transfer Prohibited
No account may be sold, transferred, or permitted to be used by anyone else. If such activity is detected, both accounts will be closed.
3.3 Updating Information
If there are changes to a contact number, email, or payment details, they must be updated through account settings. bhai88 will not be held responsible for any transaction issues caused by outdated information.
Deposits, Withdrawals and Payment Methods
Specific rules apply to financial transactions on the bhai88 platform:
4.1 Deposits
The minimum deposit amount is ৳500. Accepted payment methods on the platform are bKash, Nagad, Rocket, and Upay. The account balance is updated after each deposit is completed.
4.2 Withdrawals
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made to the same payment method used for the deposit. Withdrawal methods are bKash, Nagad, Rocket, and Upay.
4.3 Transaction Conditions
- Deposited funds must come only from the user's own payment account.
- Deposits made from third-party accounts will not be accepted and will be returned.
- Withdrawals may be temporarily suspended while suspicious transactions are under review.
Bonuses and Promotional Offers
bhai88 provides various bonuses and promotional offers from time to time. It is important to read the relevant terms carefully before taking advantage of these offers.
5.1 Welcome Bonus
New members may receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. The withdrawal condition for this bonus is that the bonus amount must be wagered 25 times. For example: if someone deposits ৳1,000 they will receive ৳1,000 as a bonus, the total balance will be ৳2,000, and ৳1,000 × 25 = ৳25,000 must be wagered before withdrawing.
5.2 General Conditions for Bonus Use
- A bonus applies only to the user whose account it has been credited to.
- If the same person, the same IP address, or the same device attempts to claim a bonus on multiple accounts, all bonuses will be cancelled.
- bhai88 reserves the right to modify, suspend, or cancel any bonus offer.
- Each offer has a specific validity period; once expired, the bonus is automatically cancelled.
5.3 VIP Cashback
Regular members can receive weekly cashback on net losses through the VIP programme. A maximum of 0.5% cashback applies at the Bronze level, 1.0% at the Silver level, and 1.5% at the Gold level. Those who wish to learn more about VIP benefits can find further information on our Frequently Asked Questions (FAQ) page.
Prohibited Activities
Any of the following activities are strictly prohibited. Violating these prohibitions may result in account closure and forfeiture of deposited funds:
- Conducting any fraudulent or deceptive activity.
- Using automated bots, software, or scripts to place bets or play games.
- Strategically placing opposing bets (bonus abusing) with the sole purpose of meeting bonus wagering requirements.
- Exploiting any technical flaw or vulnerability of the platform.
- Attempting to gain unauthorised access to another user's account.
- Using the platform for money laundering or illegal financing purposes.
Betting and Gaming Rules
The following rules always apply to betting and gaming on the platform:
7.1 Validity of Bets
Once a bet is confirmed, it cannot be changed or cancelled. bhai88 reserves the right to void bets confirmed at inconsistent odds due to a technical error.
7.2 Technical Issues
If a game or betting round is left incomplete due to an internet disconnection or device issue, the information recorded in the system will be considered final.
7.3 Event Cancellation
If a sporting event is postponed or cancelled, the amount wagered on that event will be returned to the user's account — unless the result has already been determined.
7.4 Maximum Payout
A maximum payout limit is set for each game or betting category. This limit is subject to change and will be stated on each game's information page.
Privacy and Data Protection
bhai88 treats the protection of users' personal information as a top priority. SSL encryption technology is used on the platform, which keeps all data transfers secure.
Full details of how user personal information is collected, used, and stored can be found in our Privacy Policy. By using the service, you are also considered to have accepted that policy.
- Personal information is not sold to third parties.
- Documents submitted for identity verification are stored securely and deleted once the purpose has been fulfilled.
- Users may request to view or correct their information at any time.
Responsible Gaming Policy
bhai88 believes that gaming and betting are entertainment activities that should be enjoyed within healthy limits. Various tools are provided to help platform users maintain financial control and mental well-being:
- The ability to set deposit limits.
- The option to temporarily close an account (self-exclusion) for a set period.
- The ability to track gaming budget and time.
All gaming and betting activities are for users aged 21+. If you or someone you know is struggling with excessive gaming, please read our Responsible Gaming Guide and seek support.
Customer Support and Complaint Resolution
bhai88 is committed to resolving any customer issues quickly. Support is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English.
10.1 How to Submit a Complaint
If you have a dispute regarding a transaction, bonus, or game result, you must inform the support team with full details within 30 days of the date of the incident. Complaints submitted after this deadline may not be accepted.
10.2 Resolution Process
Once a complaint is received, an investigation will begin and a resolution will be sought within a reasonable time. The relevant transaction or account may be temporarily suspended during the investigation.
Account Closure and Termination
11.1 Closure at the User's Request
Any user may request to close their account at their own discretion. Following the request, any valid balance remaining in the account will be returned through the designated method.
11.2 Closure by bhai88
bhai88 may close an account without prior notice in the following circumstances:
- If involvement in any prohibited activity described in Section 6 is proven.
- If false information is proven to have been provided during identity verification.
- If the account has been completely inactive for an extended period (generally more than 12 months).
11.3 Inactive Accounts
If there has been no activity for a long period, the account may be marked as inactive and a maintenance fee may be applied to the balance. Prior notice will be given by email in such cases.
Limitation of Liability
To the maximum extent permitted by applicable law, bhai88 is not responsible for the following:
- Loss caused by internet connectivity issues or technical errors by third parties.
- Loss caused by the user's own negligence or by disclosing login information to a third party.
- Force majeure events — natural disasters, government intervention, or other uncontrollable occurrences.
- Any issues caused by errors in the systems of third-party game providers.
All bhai88 services are provided "as is". An uninterrupted or error-free service cannot be guaranteed, however efforts are always made to resolve issues promptly.
Intellectual Property
All content used on the bhai88 platform — logos, graphics, text materials, software, and designs — is protected under the intellectual property rights of bhai88 or the relevant licensor.
- No content may be reproduced, distributed, or used for commercial purposes beyond personal and non-commercial use.
- Reverse engineering or decompiling any part of the platform is not allowed.
- Using bhai88's trademarks or logos without permission is prohibited.
Changes to Terms and Conditions
bhai88 reserves the right to change, add to, or remove any part of these terms and conditions at any time. Users will be notified of significant changes via email or platform notification.
Continued use of the platform after any changes will be considered as the user's acceptance of the updated terms. It is therefore recommended to visit this page regularly.
To learn more about these terms and conditions or for detailed information about our operations, please visit the About Us page.
Age and Responsible Participation
All gaming and betting services at bhai88 are for persons aged 21 and above only. Always treat gaming as entertainment, not as a means of earning money. Set your own limits and enjoy within them.